Frequently asked questions
How does verification actually work?
We check your professional details against the relevant regulatory council's records, along with the documents you provide. It's a real check, not a checkbox. We don't detail the exact mechanics publicly, since that's part of what keeps the process trustworthy for everyone using it.
How long does verification take?
This usually takes 3 - 7 business days. We'll notify you the moment it's done. No need to check back repeatedly.
What happens if my document doesn't clear review?
If it's something you can fix, e.g. a blurry scan, a missing expiry date, we'll tell you exactly what to correct, and re-uploading won't restart your whole application. If something genuinely can't be verified, our team will reach out directly.
Which professions can join?
Doctors, nurses, pharmacists, medical lab scientists, lab technicians, radiographers, and dental technicians today. More as we grow.
Is Medics Express free for healthcare workers?
[Pricing details pending confirmation.]
Why isn't the app on the Google Play Store yet?
We're in the process of getting listed. In the meantime, the app is available as a direct download from our Download page, with instructions for installing on Android.
What if I don't get matched right away?
Being verified doesn't guarantee an immediate match. It means every opportunity you do see is real. We're expanding the institutions we work with regularly; the Partners page shows who we currently work with.
How do institutions get verified?
Our team reviews every institution before any job request reaches a healthcare worker. That verification happens on our end, not something you need to manage.
How much does it cost institutions to staff through Medics Express?
Pricing details not public. Reach out via the Contact page for now.
I have a question that isn't answered here.
Reach out directly through our Contact page . Someone will respond.